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Cadillac Motor Car Division
3009 Van Dyke
Warren, MI 48090-9025
800-458-8006

Auto Factory Warranty:

Your Certified Pre-Owned Cadillac comes to you in impeccable condition, having been thoroughly inspected by trained technicians using a checklist of over 100 quality points as a guide. And you can enjoy your Cadillac with complete peace of mind, because it also comes standard with a comprehensive Cadillac bumper-to-bumper limited warranty along with all applicable Cadillac Ownership Privileges.

Certified Pre-Owned Cadillac Program

• Over 100-point inspection
• 4 years or less, or less than 50,000 miles
• New-vehicle limited warranty extended to 6 years/100,000 miles (from original   in-service date) on all Certified Pre-Owned Cadillacs
• Extension of new-car warranty *
• No deductible
• Warranty transferable
• Roadside assistance for 4 years or 50,000 miles (whichever occurs first)

Cadillac Customer Assistance Center
P. O. Box 33169
Detroit, MI 48232-5169

If you have a question, comment, or problem with a product or service. The Customer Assistance Center is open 24 hours a day, 7 days a week.

When calling, please have the following information available:
Your name, address, and home and daytime telephone numbers
Your Vehicle Identification Number (VIN), which can be found on your registration
Dealership name and location
Vehicle delivery date and current mileage
Nature of your concern
Customer Assistance Center

Inside the U.S.: 1-800-333-4CAD
Inside Canada: 1-800-263-3777
International Inquiries: 1-905-644-4112

Service Manuals and Owner Publications

To purchase service manuals, service bulletins, owner manuals, and other service literature for all current and many past model Cadillac vehicles, call the appropriate toll-free number below.

Inside the U.S.: 1-800-333-4CAD
Inside Canada: 1-800-263-3777

Service manuals contain diagnosis and repair information for all chassis and body systems. These manuals may also be useful for owners who wish to have a greater understanding of their vehicles. These manuals are also useful for owners with the appropriate skill level or training to perform "professional do-it-yourself" service. Cadillac service manuals for professional, qualified technicians are also available. In some cases these manuals refer to specialized tools, equipment, and safety procedures necessary to service a vehicle.