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TOYOTA MOTOR SALES,
USA, INC.
Lifetime Guarantee Parts
Question
Which parts does Toyota cover under the Toyota Lifetime Guarantee?
Answer
Toyota's lifetime guarantee is a continuation of its quality and customer
satisfaction. Toyota makes a commitment to test and manufacture parts
specifically for your Toyota vehicle to help ensure maximum fit and performance.
Toyota's lifetime guarantee covers Genuine Toyota mufflers, exhaust pipes,
shocks and struts installed at Toyota dealerships. If you pay for the
installation of a part covered by Toyota's lifetime guarantee, and under
normal driving conditions the part fails, bring your vehicle back to an
authorized Toyota dealership and the lifetime part will be replaced at
no charge. The Toyota Lifetime Guarantee remains in force as long as you
own the vehicle. The only requirement for this lifetime part replacement
is a copy of the original service repair order as proof of purchase.
When you need to install a muffler, exhaust pipe, shocks or struts in
your Toyota vehicle, look for the commitment that stands behind them.
For additional details, please contact your local Toyota dealership.
What Is Not Covered Under This Guarantee:
- Repairs and adjustments required as a result of misuse (i.e. racing,
overloading), negligence, modification, alteration, tampering, disconnection,
improper adjustments or repairs, accidents and use of add-on parts/materials.
- Mufflers, shock absorbers, struts and strut cartridges installed prior
to January 1, 1990. Exhaust pipes installed prior to January 1, 1992.
- Parts installed on a non-Toyota vehicle.
Note: Valid only in the continental U.S. and Alaska
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